All prices are subject to change without notice. The prices shown in this online catalog supersede all previous catalogs. We also reserve the right to correct misprints.

While we endeavor to hold our pricing throughout the year, the impending tariff changes could impact pricing on select items. If/when those are impacted, pricing will be adjusted on a case by case basis.

We have a department dedicated to finding the very best products. We also make decisions based on your feedback. If you would like to make a suggestion please contact us at HPEStoreCS@brandaddition.com. We appreciate your input!

Applicable sales tax will be added to your order based on government requirements.

We make every effort to keep all items in stock. However, occasionally some items may be temporarily out of stock. If an item is not in stock we will hold your order until all the goods are in stock so we can ship your order complete. If you need your order at a certain date please contact us at HPEStoreCS@brandaddition.com. Be sure to include your order number in the email.

Please allow 4 - 6 weeks for delivery. There is a 5% over or under run on all custom items that require personalization. The proofing process is done online as you process your order. No additional proofs are available. Custom imprinted items cannot be returned except in cases where Brand Addition is at fault.

The following policy describes the types of information we collect when you visit our store and how we use that information. To shop in our store, you will need to create a store account. Your account is protected by a password that you choose. We will ask for your name, email address, billing and shipping addresses and telephone numbers. This account information is kept along with your order history.

In addition, we also log information about your visit to the store, including the URL that you came from, your Internet Protocol address, domain type, store pages that you view and search terms you use. The information you provide to purchase merchandise from this Store is used to fulfill your order. In addition, you may choose to receive an email newsletter with special promotions, new arrivals or new features of the site. You can remove yourself from our newsletter list by changing your selection on the "My Account" page at any time. In addition, we use log information from this Store in order to enhance it's operation. We do not correlate personally identifying information collected in this store with any other information that you provide when using other products or services.

When you visit the store, we set a session cookie on your computer to help identify you, customize your experience and maintain your account and order information. A session cookie is a piece of data that identifies you as a unique user. To protect the security of your account, you must accept the store session cookie in order to shop here.

The store is operated by Brand Addition and we may collect and share your information to fulfill your order. We do not sell or rent any personal information to others. We may, however, disclose personal information if we believe we are required to do so by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Brand Addition, its users and the public.

Personal information collected by Brand Addition may be stored and processed in the United States or any other country in which Brand Addition or its agents maintain facilities. By using this store, you consent to any such transfer of information outside of your country. How do we keep your information secure? The personal information that you provide to us, including your credit card information, is maintained on secure servers and protected by industry-standard Secure Socket Layer encryption. When entering personal information, look for an icon at the bottom of your browser window that indicates you are on a secure page.

If you have questions about the status of your orders or any other questions about the store, please contact us at HPEStoreCS@brandaddition.com. Changes to this Policy Please note that it is possible that this Privacy Policy may change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. Regardless, we will post those changes on this page so that you can easily find the information we collect and how we safeguard it.

The HPE website uses Analytics tracking code to support Display Advertising, specifically Remarketing & Google Analytics Demographics Reporting. Visitors can opt-out of Google Analytics for Display Advertising Interest Reporting using Google's Ads Settings here: https://www.google.com/settings/u/0/ads

Additionally, You may opt-out of all tracking by installing a browser plug-in here: https://tools.google.com/dlpage/gaoptout/

locate the 16 digit gift card number on the e-mail or gift card you received. To redeem your gift card please follow these simple steps.

1. During the checkout process you will be prompted for a payment. You will type your gift card number on this page.  You will need to choose a payment method along with providing your gift card number in case your gift card does not cover all of your charges.
2. Under the section titled "Pay By Gift Card" please type in your 16 digit gift card number in the box provided.  If you have more than one gift card to redeem click the "Add Another Gift Card" link to the right to add another box.  You can redeem up to 7 gift cards on one order.
3. Click Continue once you have added all of your gift card numbers.

The review order screen will show the amount of gift cards that are to be applied to this order.

If you provided an email address a confirmation will be emailed to you within 15 minutes of placing your order.

If you would like to cancel your order please call us at 1-888-738-4159 or chat with us online. We will make every attempt to cancel your order depending on where it is in the ordering process. Please have your order number available when you call or chat.

Please contact Customer Service at 1-888-738-4159 for information regarding Returns and Exchanges. Customer Service will need to provide you with an RMA (Return Merchandise Authorization) number.

*Exchanges and Returns can only be made within the Continental US and Canada*

Custom imprinted items cannot be returned except in cases where Brand Addition is at fault.

Shipping times to Canada are approximate and based on normal customs clearance

All orders to Hawaii and Alaska can be shipped either 2 day air or 1 day air. Unfortunately we can not ship ground.

If you need to change the shipping address while placing your order, uncheck "Ship to this address" during Step 1 of the checkout process. You may then select a new shipping address from your address book. If you'd like to ship to an address that is not currently in your address book, select "Add/Edit Addresses" and add a new address. When you are finished, select 'Return to Checkout' to finish the checkout process.

If you need to change the shipping address after placing your order and the order has not yet shipped please call us at 1-888-738-4159, or send us a chat. Please have your order number available when you call.

If you have opted to use your Group FedEx # and you would like to make a change to your ship method or update the delivery address, please contact FedEx directly at 1-800-GoFedEx. Please have your tracking number ready when calling.

Order status and tracking information can be found by viewing your Order History then clicking on the order number. Please note we can only provide shipping status of items that we stock and ship. Custom item shipping lead times can be found on the individual product pages.

If an item is damaged upon receipt, please email us at HPEStoreCS@brandaddition.comor call Customer Service at 1-888-738-4159 , or send us a chat . A representative will instruct you about returning the item.

All merchandise is guaranteed for workmanship and quality for 60 days from date of purchase. If, for any reason, you are not pleased with your order, please call Customer Service for immediate assistance. Send your return prepaid and insured via the carrier of your choice (UPS, FedEx or USPS). CODs cannot be accepted. Shipping charges are not refundable. If you have any questions please contact us at HPEStoreCS@brandaddition.com. Be sure to select Warranty / Returns as the subject. Please include the order number and the item you would like to return.